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Residential Customer Agreement
D. Ordering Pay Per View. You may order DISH Network pay-per-view Services by
using your on-screen Program Guide and remote control unit to select the movies and
other events we offer. To order DISH Network pay-per-view Services, your DISH
Network DBS digital receiver must be connected to a telephone outlet. You may also order
DISH Network special events and pay-per-view Services over the telephone by calling the
Customer Service Center or by using our automated system through the following toll-free
number:
1-877-DISH-PPV (347-4778) for ordering movies
A small fee will apply for use of the automated system (Pay-Per-View Automated
Fee) or the Customer Service Center (Pay-Per-View Fee).
E. Private Viewing
. DISH Network provides Services to you for your private home
viewing, use and enjoyment. You agree that the Services provided will not be viewed
outside of your private residence. You are permitted to exhibit the Services solely in your
private residence and not in any other areas. The Services may not be rebroadcast,
transmitted, recorded or performed, nor may admission be charged for listening to or
viewing any Services provided by us. If we later determine that you utilized your DISH
Network Equipment (including any additional DISH Network receivers) or sold, leased or
otherwise gave possession of the same to a third party who you knew or reasonably should
have known intended to use it to permit the viewing of the Services in a commercial
establishment or any other area open to the public, we may terminate the Services and in
addition to all other applicable fees, you agree to pay us the difference between the price
actually paid for the Services and the full commercial rate for such Services, regardless of
whether we have or had the commercial rights to such Services. The payment of that
amount and/or the termination of Services shall not prejudice our ability to exercise any
other rights and remedies we may have under this Agreement, at law, in equity, or
otherwise.
F. Additional Receivers
. DISH Network will allow you to place up to five additional
receivers on your account. Each additional receiver would be authorized to receive the
same Services as your initial receiver. DISH Network will charge you a reduced monthly
fee (Additional Receiver Authorization Fee) for each additional receiver added to your
account. This option is only available if your initial DISH Network receiver and all
additional receiver(s) are located at the same residence and are continuously connected to
the same telephone line. If you desire to receive Services at two different locations, you
must open a separate account for each location. You agree that you will not directly or
indirectly use a single account for the purpose of authorizing Services for multiple DISH
Network receivers that are not all located in the same residence and connected to the same
phone line. If we later determine that you did, we may terminate your Services and, in
addition to all other applicable fees, you agree to pay us the difference between the
amounts actually received by us and the full retail price for the Services authorized for
each DISH Network DBS receiver on the account, whether owned by you or not. The
payment of that amount and/or the termination of Services shall not prejudice our ability to
exercise any other rights and remedies we may have under this Agreement, at law, in
equity, or otherwise.
G. Changes in Services offered
. DISH Network reserves the right to change the
Services that we offer, and our prices or fees related to such Services at any time. If the
change affects you, we will provide you notice of the change and its effective date. The
notice may be provided on your billing statement or by other communication permitted
under Section 9B. In the event of a change in the contents of any programming,
programming packages or other Services, you understand and agree that we have no
obligation to replace or supplement the programming, programming packages or other
Services previously offered that have been deleted, rearranged or otherwise changed. You
further understand and agree you will not be entitled to any refund because of a change in
the contents of any programming, programming packages, or other Services previously
offered.
H. Multi-Month Subscriptions
.For multi-month subscriptions, you may downgrade
the Services only at the time of renewal. You may not downgrade the Services during the
term of the multi-month subscription.