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For assistance, please call : 1-800-211-PANA(7262) or, contact us via the web at:http://www.panasonic.com/contactinfo
PANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF
MATSUSHITA ELECTRIC CORPORATION OF AMERICA
One Panasonic Way Secaucus, New Jersey 07094
PANASONIC SALES COMPANY, DIVISION OF MATSUSHITA ELECTRIC
OF PUERTO RICO, INC.,
AVE. 65 de Infantería, Km. 9.5 San Gabriel Industrial Park, Carolina, Puerto
Rico 00985
Panasonic/Quasar Video Products
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Sales
Company (collectively referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original
purchase (“warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product.
The decision to repair or replace will be made by the warrantor.
Product Parts Labor Service Contact Number
Camcorder
One (1) Year (except CCD Image
Sensor)
CCD Image Sensor - 6 (Six) Months
Ninety (90) Days
Ninety (90) Days
Carry-In or Mail-In 1-800-211-PANA(7262)
DVD/VCR Deck,
A/V Mixer
One (1) Year Ninety (90) Days Carry-In or Mail-In 1-800-211-PANA(7262)
TV/VCR, TV/DVD,
TV/DVD/VCR Combination
One (1) Year (except CRT)
CRT - Two (2) Years
Ninety (90) Days
Ninety (90) Days
Carry-In: 21″ CRT and Smaller
In-Home or Carry-In: 22″ CRT and
Larger
1-800-211-PANA(7262)
LCD TV/DVD-Recorder
Combination
One (1) Year One (1) Year In-Home or Mail-In 1-800-211-PANA(7262)
TV/HDR Combination
One (1) Year (except CRT)
CRT - Two (2) Years
Ninety (90) Days
Ninety (90) Days
In-Home or Carry-In 1-888-843-9788
Rechargeable Batteries
(in exchange for defective item)
Ten (10) Days Not Applicable Carry-In or Mail-In 1-800-211-PANA(7262)
Tape, DVD-RAM disc
(in exchange for defective item)
Five (5) Days Not Applicable Carry-In or Mail-In 1-800-211-PANA(7262)
Memory Cards (in exchange for
defective item)
Ninety (90) Days Not Applicable Carry-In or Mail-In 1-800-211-PANA(7262)
During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period, there will be no charge for parts. You must carry-in or
mail-in your product or arrange for in-home service, as applicable, during the warranty period.
If non-rechargeable batteries are included, they are not warranted. This warranty only ap plies to products purchased and serviced in the United States or
Puer to Rico. This warranty is extended only to the original purchaser of a new product which was not sold “as is”. A purchase receipt or other proof of the
original purchase date is required for warranty service.
Carry-In, Mail-in or In-Home Service
For Carry-In, Mail-In or In-Home Service (as applicable) in the United States call toll free contact number listed above or visit Panasonic Web Site:
http://www.panasonic.com
For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)-768-2910.
In-Home service, if applicable, requires clear, complete and easy access to the product by the authorized servicer and does not include removal or re-
installation of an installed product. It is possible that certain in-home repairs will not be completed in-home, but will require that the product, or parts of the
product, be removed for shop diagnosis and/or repair and then re turned.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage, nor
does it cover markings or retained images on the picture tube or LCD panel resulting from viewing fixed images (including, among other things, letterbox
pictures on standard 4:3 screen TV’s, or non-expanded standard 4:3 pic tures on wide screen TV’s, or onscreen data in a stationary and fixed location).
The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or
failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up ad just ments, misadjustment
of consumer controls, improper maintenance, power line surge, lightning damage, modification, or commercial use (such as in a hotel, office, restaurant, or
other business), rental use of the product, service by anyone other than a Factory Servicenter or other Authorized Servicer, or damage that is attributable to
acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF
THIS WARRANTY. (As examples, this excludes damages for lost time, cost of having someone remove or re-install an installed unit if applicable, or travel to
and from the servicer, loss of media or images, data or other memory or recorded content. The items listed are not exclusive, but are for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE
LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the
exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during
or after the warranty period, you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the warrantor’s
Consumer Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE (INCLUDING COST OF AN IN-HOME SERVICE CALL, WHERE APPLICABLE) WHICH ARE NOT COVERED BY THIS LIMITED
WARRANTY ARE YOUR RESPONSIBILITY.
Limited Warranty