Mitsubishi Electronics WD-57833 Flat Panel Television User Manual


 
86 Appendices
Appendix E: Troubleshooting, continued
Indicators
Symptom Remarks
4. STATUS indicator light is a steady/flashing 
red.
•  Unplug set from AC power.  Plug back in and wait one minute 
for blinking to stop.
•  Press SYSTEM RESET button and wait for blinking to stop.
•  If blinking continues, service is required.  Contact your 
dealer or a Mitsubishi Authorized Service Center to arrange 
for a service evaluation.  Listings of Mitsubishi Authorized 
Service locations can be obtained from our web site,  www.
mitsubishi-tv.com or by calling 1-800-332-2119.
NetCommand
Symptom Remarks
1. Cannot see the menu from the A/V Receiver.
The A/V Receiver is not connected to any video input of the TV.  
To check the A/V Receiver menu, temporarily plug into an unused 
input of the TV, such as Input 3.  Exit the Auto Input Sensing screen 
and select Input 3 from the Input Selection menu. Press MENU.
2. NetCommand unable to learn specific device 
keys.
•  Device does not use IR format for remote control signal. ITT 
and RF formats cannot be learned.
•  Room lighting may affect the signal.  Have the remotes very 
close (6 inches or less) to the TV during Learning.
•  If learning a Mitsubishi remote control, make sure slide 
switch is not set to TV position.
•  Some, but not all, device key functions can be learned by 
NetCommand.  For example, POWER and PLAY may be 
learned, but other functions may not.
•  The signal from the remote control may not be strong 
enough.  Insert fresh batteries and try Learning again.
3. The A/V Receiver is the selected audio 
source but there is no sound.
•  Check to see if the A/V Receiver power is turned on.
•  With the power turned on, redisplay the Input Selection 
menu and press ENTER to allow NetCommand to correctly 
select the A/V Receiver input.
•  Incorrect setup in the Inputs > AVR menu.  Check the 
device connection assigned in the AVR menu.
4. There is no sound when I switch to the A/V 
receiver using the Speaker setting in the 
AV menu, even though I have physically 
connected the TV to the A/V receiver and 
learned IR codes for the receiver inputs.
Wrong input or no input was assigned in the AV Receiver Learn 
screen.  All audio should go to the A/V receiver as audio output 
from the TV unless the device’s audio is connected directly to 
the A/V receiver.  See chapter 6, “NetCommand,” and perform 
the procedure to select the correct A/V receiver input.
5. There is no sound from the A/V receiver 
for my DVD player or other surround sound 
device even though I learned the IR code for 
the A/V receiver’s DVD input or other input.
NetCommand A/V receiver setup for the DVD player or digital 
surround sound device or other device is not switching prop-
erly.  See chapter 6, “NetCommand,” and perform A/V receiver 
setup for a digital surround sound device.
6. I’ve selected my DVD player or other sur-
round sound device in combination with the 
TV speakers but hear no sound from the TV 
speakers.
If you have only an audio connection from the device to the A/V 
receiver, a physical audio connection from the device to the TV is 
also required.
•  Connect the left and right audio output from the device to the 
appropriate TV audio input.  Now you can hear audio from the 
device through either the TV speakers or the A/V receiver.
•  To switch audio sources, press AUDIO, press  to show the 
Speakers option, then press   to select AV Receiver or TV.
7. I “learned” the RECORD key for my VCR/
DVR but when I pressed the RECORD key, 
the VCR/DVR did not record anything.
Check that the VCR or DVR is receiving a signal directly from 
your cable box or satellite receiver.