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Temporary Satellite Signal Loss
If you lose the satellite signal temporarily, the problem can
usually be traced to one of these points:
1. Rain Fade. Rain fade is a normal, temporary loss of a
satellite signal due to the inability of the satellite signal to
penetrate unusually heavy clouds, rainfall, or snowfall. Rain
fade tends to be brief, lasting only as long as the heavy
cloud condition persists.
To minimize rain fade effects, maximize your signal strength.
Then, when rain fade occurs, you have the best chances of
having a signal that is still strong enough to view.
Also, make sure the dish is mounted securely. The strong
winds that accompany rainstorms can move the dish out of
position if it is not mounted securely.
2. Overheated Components. The DSS
®
receiver must receive
adequate ventilation to work safely and properly. If the
receiver overheats, the satellite signal may deteriorate. Do
not stack VCRs or other components on top of the DSS
®
receiver.
You hear a dialing sound while talking
on the phone
Your DSS
®
receiver is probably attempting to call the billing
center. Under normal conditions, the receiver hangs up any time
it detects a voice on the line. However, some phone companies
have a dial tone that the receiver may mistakenly interpret as a
human voice.
To address this possibility, the receiver is designed to go ahead
and call the billing center after four unsuccessful attempts to get
a dial tone. If you’re using the phone when the receiver calls
out, you’ll hear a dialing sound. Don’t worry: your phone
connection will not be broken.
Troubleshooting