Filter
Top Products
83
Warranty Information
What your warranty does not cover:
• Acts of God, such as but not limited to lightning damage.
• Adjustment of customer controls.
• Damage from misuse or neglect.
• A unit that has been modified or incorporated into other products or is used for
institutional or other commercial purposes.
• Batteries.
• Units purchased, serviced, or operated outside the USA. Only the DSS
®
receiver is
covered by this warranty if the system is purchased in the state of Alaska.
• Loss of programming.
• Shipping damage if the unit was not packed and shipped in the manner prescribed by
Thomson.
• Storage fees may be charged by the exchange point if you fail to pick up the
replacement unit in a timely manner.
• Any installation other than a basic installation. A basic installation consists of:
- Antenna mounted to a single family dwelling using 100 ft. or less of cable.
- Antenna grounded to meet National Electrical Code (NEC).
- Routing of the cabling through a normal frame structure or only one layer of
masonry.
- One TV connected to the antenna.
- A telephone cable and connection installed at the connected TV.
• Installations performed by anyone other than Thomson Consumer Electronics
Authorized Installers.
Product Registration:
• Please complete and mail the Product Registration Card packed with your DSS
®
product. It will make it easier to contact you should it ever be necessary. The return of
the card is not required for warranty coverage.
How state law relates to this warranty:
• This warranty gives you specific legal rights, and you may have other rights that vary
from state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for warranty information.