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Additional Information
Troubleshooting
If you have problems setting up or using the Remote Commander, first check the batteries
(page 10), then check the items below. Refer also to Help of “AX Remote Editor.”
Continued
Trouble with the Remote Commander's basic settings
Problem
The Remote Commander
does not turn on.
The LCD display turns off
automatically.
The beep does not sound.
The Timer function has
stopped working.
The touch-keys do not
work properly.
The LCD display does not
light up even though the
Remote Commander is
turned on.
XPRESS function does not
perform On-Remote Setup.
Trouble with operation mode
Problem
Even if you press the keys/
buttons on the Remote
Commander, the
component does not work
properly.
Even though you hold
down a key/button, it does
not work as intended.
The backlight setting is
unintentionally changed.
Solution
• Get closer to the component. The maximum operating distance is
approximately 32.8 ft. (10 m).
• Check that you are aiming the Remote Commander directly at the
component, and that there are no obstructions between the
Remote Commander and the component.
• Turn on the components first, if necessary.
• Check that the component has infrared remote capability. For
example, if your component did not come with the Remote
Commander, it probably is not capable of being controlled by a
Remote Commander.
• The volume buttons and cursor buttons, and some others,
continue to work when they are pressed and held. If you program
the signals of such buttons, RM-AX4000 Remote Commander may
not learn the signals accurately. Reprogram the signals by
continuing to hold down the desired button of the other remote
control until “Learning is complete.” appears in the “AX4000
Remote Editor” screen.
• The batteries of the other remote control are weak. Replace with
new ones and reprogram the signals.
Unit Setting of the project set up on your PC is activated if you
download data changed on your PC with the “Download the Unit
Setting data together with the project data” box checked.
Solution
Check the remaining battery level. If low, replace with new ones.
The Remote Commander is preset at the factory to turn the display
off automatically if you do not operate for more than 5 minutes. You
can reset the automatic-off time to 1-30 minutes (page 37).
The beep is turned off. Turn the beep on (page 41).
Check the Timer setting (page 29). When the battery power is weak
or empty, or if the battery is removed for a long time, the Timer
setting may be cleared.
Calibrate the alignment of the LCD display (page 39).
The contrast level is too low. Set the contrast of the LCD display
higher. While pressing the COMMANDER OFF button, press the
OK button. And then press the CHANNEL + button a few times to
increase the contrast.
In case of On-Remote Setup, XPRESS function controls only the
power on/off of the component. If you want to control the input
selector of the TV, etc., follow the procedure for On-PC Setup.