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Problem
“RECOVERY” appears on
the screen and all the
buttons are disabled.
The component does not
work when checking the
code setting on the
Emulator.
The visual/audio
component's volume
cannot be controlled by the
Remote Commander.
A System Control function
does not work properly.
Even if you set the Timer
macro, the component
does not work properly.
Even if you operate an
XPRESS function, the TV
does not turn on, or it
turns off.
Solution
Error might has occurred in the firmware of the Remote
Commander. Update the firmware using “AX Remote Editor.”
• Get closer to the component. The maximum operating distance is
approximately 32.8 ft. (10 m).
• Check that you are aiming the Remote Commander directly at the
component, and that there are no obstructions between the
Remote Commander and the component.
• Turn on the components first, if necessary.
• Check that the component has infrared remote capability. For
example, if your component did not come with the Remote
Commander, it probably is not capable of being controlled by a
Remote Commander.
The VOLUME button may be assigned to a different component
than the one you want it to control.
For On-PC Setup: Make sure to set “Action List” of the VOLUME
button correctly after selecting the component to control the volume
in Advanced mode.
For On-Remote Setup: See “Controlling the volume of visual
components connected to an audio component” on page 57.
The VOLUME button of most components is already assigned to
control the TV (or RCVR for audio components). Do not program
any other function to the VOLUME button of the TV or RCVR.
• Make sure that you have programmed the commands in the
correct order (page 51).
• Try changing the orientation of the Remote Commander. If that
does not help, try placing the components as close to each other as
possible.
• Check the status of the components and make sure that you have
set the components properly to receive commands.
• The preset codes are changed or new signals have been learned
for a key or button that has been programmed with a series of
actions. In this case, the new signals are transmitted when the
series of actions is executed.
• The component could not receive the signal from the Remote
Commander successfully. When using the Timer, check the
following.
– Check that the Timer macro functions correctly by pressing the
TEST key, after setting the Timer macro (page 59).
– Check the location of the Remote Commander.
• The status of the component is not suitable for operation (for
example, you programmed the power-on setting, assuming that
power of the component is off when the Timer turns on.
However, if the power of the component is on when the
component receives the signal from the Remote Commander, the
component will turn off).
• The Remote Commander memorizes the status of the component's
input selector and power on/off. However, if you turn on/off the
component with the remote control or operate the component
directly, it will not recognize the current component status. In this
case, press the SYNC-UP button to synchronize with the status of
the current component and the Remote Commander.
• If the TV turns off by its own Sleep function, the Remote
Commander does not recognize its status. Turn off the TV with
the Remote Commander. You can also turn off the TV at the
scheduled time with the Timer on the Remote Commander.
Troubleshooting (continued)