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RS232 communica-
tion does not work
Wrong baud rate Baud rates of the unit and the
source computer must be the
same.
Check the current baud rate
of the
Bay Cat X: MENU >
A
DVANCED OPTIONS >
S
ERIAL PORT SETTINGS >
B
AUD RATE. It must be the
same as the baud rate of the
computer’s serial port.The
Bay Cat X’s default value is
19200, but it might have
been changed.
Wrong com port Check the Com Port setting of
the computer. Usually #1 is cor-
rect
Incorrectly wired adapter Check the adapter is wired
according to instructions in
“Connecting RS232 Communi-
cation” on page 16
Command is not properly
formed
Use Serial Talk as the communications program. Download this
from Clarity’s website:
Go to www.ClarityVisual.com
Click on LOGIN in upper right banner
Click on lower, blue
LOGIN NOW button
User name: tech
Password: help
Find Bay Cat X tech support.
Open or download “Bay Cat X RS232 Programming Guide.”
Under Utility Software download Serial Talk, Using Serial Talk and
Clarity Commands Set.
Commands are not getting to
the electronics module
Contact Clarity Customer Service.
Bay Cat X doesn’t
respond to remote
control
IR response disabled via
RS232
Re-enable IR response using
RS232 commands
Remote batteries are dead or
improperly installed
Replace batteries
Remote was not aimed at the
IR receiver
The IR receiver is in the lower right corner (in landscape mode; in
portrait mode, it is in the lower left corner) of the screen bezel
behind a small hole
Something is blocking the IR
receiver
Troubleshooting Checklist (Continued)
Problem Possible Cause Possible Resolution Result/Further Action