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Maintaining, Troubleshooting, and Specifications NS-32E859A11/NS-42E859A11
Maintaining
Cleaning the TV cabinet
Clean the TV cabinet with a soft, dry cloth. If surfaces are
extremely dirty, slightly dampen the cloth with lukewarm
water.
Cleaning the LED-LCD screen
Clean the screen with a clean, soft, lint-free cloth. If additional
cleaning is necessary, apply a small amount of non-ammonia,
non-alcohol-based glass cleaner onto the cloth, then wipe the
screen.
Updating your TV software
To update your TV software:
1 Make sure that your TV is connected to the Internet. For
more information, see “Connecting your TV to your home
network” on page 26 and “Adjusting Internet settings” on
page 81.
2 Press TiVo. The Home screen opens. Press S or T to select
Settings, then press
X or SELECT.
3 Press S or T to highlight Check for updates. Your TV
checks for software updates.
Troubleshooting
Using the on-screen help
Your TV features on-screen help that provides tips and
solutions to common problems.
To use the on-screen help:
1 Press TiVo. The Home screen opens. Press S or T to select
Settings, then press
X or SELECT.
2 Press S or T to highlight Help, then press X or SELECT.
3 Press S or T to highlight a topic, then press SELECT.
Information that may help you solve a problem appears.
If the on-screen help does not have the solutions you need,
see the following list of problems and solutions.
Cautions
• Make sure that your TV is turned off and the
power cord is disconnected from the power
outlet before cleaning your TV.
• Never spray or pour any liquid directly onto the
LCD screen or the TV cabinet.
• Never use a solvent or alcohol to clean your TV.
Do not spray insecticide near your TV. Such
chemicals may cause damage and discoloration
to the exposed surfaces.
Note
Before you can receive system updates, you must
have your TV connected to the Internet.
Caution
Do not try to repair your TV yourself. Refer all
servicing to qualified service personnel.
Note
If the information spans more than one page, press S
or
T to scroll line by line or press CH S/ CHT to scroll
page by page.
Problem Solution
Power
No power
• Make sure that the power cord is correctly
connected to a power outlet. See “Connecting the
power” on page 17.
• Unplug the power cord, wait 60 seconds, then plug
the cord back in and turn on your TV.
• Other devices (for example, surround sound
receiver, external speakers, fans, or hair dryers)
may be interfering with your TV. Try turning off one
device at a time to determine which device is
causing interference. Once you have determined
which device is causing interference, move it
further from the TV to eliminate the interference.