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Preface
Technical Support
59229-05 A xvii
Technical Support
Customers should contact their authorized maintenance provider for technical
support of their QLogic switch products. QLogic-direct customers may contact
QLogic Technical Support; others will be redirected to their authorized
maintenance provider.
Visit the QLogic support web site listed in Contact Information for the latest
firmware and software updates.
Availability
QLogic Technical Support for products under warranty is available during local
standard working hours excluding QLogic Observed Holidays.
Training
QLogic offers training for technical professionals for all iSCSI, InfiniBand, and
Fibre Channel products. From the main QLogic web page at www.qlogic.com
,
click the Education and Resources tab at the top, then click the Education &
Training tab on the left. The QLogic Global Training Portal offers online courses,
certification exams, and scheduling of in-person training.
Technical Certification courses include installation, maintenance and
troubleshooting QLogic SAN products. Upon demonstrating knowledge using live
equipment, QLogic awards a certificate identifying the student as a Certified
Professional. The training professionals at QLogic may be reached by e-mail at
training@qlogic.com.
Contact Information
Please feel free to contact your QLogic approved reseller or QLogic Technical
Support at any phase of integration for assistance. QLogic Technical Support can
be reached by the following methods:
The QLogic knowledge database contains troubleshooting information for the
QLogic adapters. Access the data base from the QLogic Support web page,
http://support.qlogic.com
. Use the Support Center search engine to look for
specific troubleshooting information.
Web http://support.qlogic.com
Email support@qlogic.com