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Additional Information
Troubleshooting
If you have problems setting up or using the Remote Commander, first check the
batteries (page 10), then check the items below.
Continued
Trouble with the Remote Commander's basic settings
Problem
The Remote Commander
does not turn on.
The LCD display turns
off automatically.
The beep does not sound.
The touch-keys do not
work properly at the
right position.
The LCD display does
not light up even though
the Remote Commander
is turned on.
XPRESS function does
not perform On-Remote
Setup.
Trouble with operation mode
Problem
The components I want
to operate do not work
even when the keys on
the Remote Commander
are pressed.
The audio/visual
component's volume is
not controlled by the
Remote Commander.
Solution
Check the remaining battery level. If low, replace with new
ones.
The Remote Commander is preset at the factory to turn the
display off automatically if you do not operate for more than 5
minutes. You can reset the automatic-off time to 1-30 minutes
(page 34).
The beep is turned off. Turn the beep on (page 41).
Calibrate the alignment of the LCD display (page 39).
The contrast level is too low. Set the contrast of the LCD display
higher. While pressing the COMMANDER OFF button, press
the OK button. And then press the
CHANNEL + button a few times to increase the contrast.
In case of On-Remote Setup, XPRESS function controls only the
power on/off of the component. If you want to control the input
selector of the TV, etc., follow the procedure for On-PC Setup.
Solution
• Get closer to the component. The maximum operating
distance is approximately 32.8 ft. (10 m).
• Check that you are aiming the Remote Commander directly
at the component, and that there are no obstructions between
the Remote Commander and the component.
• Turn on the components first, if necessary.
• Check that the component has infrared remote capability. For
example, if your component did not come with the Remote
commander, it probably is not capable of being controlled by
a Remote Commander.
• If your visual components are connected to an audio
component,
For On-PC Setup: See the Help menu provided in “AX Remote
Editor.”
For On-Remote Setup: See “Controlling the volume of visual
components connected to an audio component” on page 57.
• You have assigned another component to the Label key which
was originally set as TV or RCVR at the factory (page 45). In
this case, the volume cannot be controlled when you select a
component other than TV or RCVR.