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7.1 Troubleshooting 79
Some third party TAPs can automatically return you to your
playback or previous viewing, however these are not sup-
ported by Topfield.
7.1.2 Failed recordings
The most common cause of failed recordings is a problem with
the signal from your TV aerial. You must make sure that you
have connected the system correctly, following the instruc-
tions at the start of this manual.
If you see a message stating ”No signal at tuner 1” or ”No
signal at tuner 2,” then it is likely that one of the tuners has
not been connected, or the connection has come undone.
If all the connections are ok, you may have too low a signal
level for the PVR to work reliably, and you should consult an
aerial specialist; it may be necessary to adjust your aerial to
work correctly with digital television.
Another cause of recording problems is reception of the same
channel from several transmitters; this is dealt with below, un-
der the heading Incorrect channel numbers
If your PVR fails to start up for scheduled recordings, you may
need to reset the clock. To do this, unplug the PVR from the
electricity supply for approximately one minute, then plug it
back in again. The time will be reset when the PVR starts up
and receives a TV signal. Turning the PVR off with the remote
control or the button on the front panel is not sufficient.
7.1.3 PVR crashes
Your TF 5800 is a sophisticated computer, and like all comput-
ers, it can crash from time to time, though it’s extremely rare.
In most cases, when the PVR crashes, it is caused by add-on
software (TAPs) that has been loaded.
You can start the PVR without any TAPs running by hold-