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Verifying the media server connection to the customer LAN (if provided)
Installing and Configuring the Avaya S8500 Media Server February 2007
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3. Enter the information to copy the firmware file to the media server.
4. Use SSH to access the media server and log in.
5. To start the update process, type sampupdate and press Enter.
The update process takes approximately 5 minutes.
Verifying the media server connection to the customer
LAN (if provided)
1. From the Maintenance Web Interface, under Diagnostics, click Ping.
2. Select Host Name Or IP Address and type the IP address of a computer on the network.
3. Click Execute Ping.
4. Verify that the ping was successful and indicates that the media server is connected to the
customer network.
5. If DNS is administered, type the host name of a computer on the network.
6. Click Execute Ping.
7. Verify that the ping was successful and indicates that DNS is working.
If possible, have a customer representative perform the following test from a computer on the
network:
1. Click Start > Run to open the Run dialog box.
2. Type command and click OK to open an MS-DOS command window.
3. Type ping serveripaddress and press Enter, where serveripaddress is the IP
address of the media server.
4. Verify that the ping was successful.
5. If DNS is administered, type ping servername and press Enter, where servername is
the host name of the media server.
6. Verify that the ping was successful.
Configuring the modem
1. From the Maintenance Web Interface, under Server Configuration click Configure Server.
2. Click Continue until you get to the Specify how you want to use this wizard page.