![](http://pdfasset.owneriq.net/7/6d/76d8fbf9-ae97-4316-816d-8459a1eb88af/76d8fbf9-ae97-4316-816d-8459a1eb88af-bgc8.png)
200 Template Reference
entsvc05_calls_offered_half_pie
Description
This template generates a real-time pie chart that shows the distribution
of calls offered to selected enterprise services for the current half-hour
interval. The Calls Offered value (for example 18.01%) is a percentage
of the total calls offered to the enterprise services listed in the chart
legend.
Database Table
Service_Real_Time
Data
Calls offered. The percentage of the total of incoming and internal calls
sent to the enterprise services for the current half-hour interval. Calls
are counted as offered as soon as they are sent to the enterprise
service.
Example