Cisco Systems ICM Software Version 4.5 Flat Panel Television User Manual


 
36 Overview
Peripheral Type Restrictions
Rockwell Spectrum No trunk group monitoring.
Duplexed PG operation supported only for TCP/IP
Transaction Link configurations.
Siemens
HICOM 300E (9006)
No trunk group monitoring.
Limited conference call monitoring.
Siemens/Rolm
9751CBX (9005)
No Post-Routing or translation routing.
G
EOTEL
Enterprise CTI not supported.
G
EOTEL
Agent Reporting not supported.
No Automatic Configuration.
No Longest Available Agent (LAA) routing.
No routing to a specific agent.
No trunk group monitoring.
No termination call detail data.
Limited real-time service and skill group routing.