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252 Template Reference
persvc05_calls_offered_half_pie
Description
This template generates a real-time pie chart that shows the distribution
of calls offered to selected peripheral services for the current half-hour
interval. The calls offered value (for example 34.09%) is a percentage of
the total calls offered to the peripheral services listed in the chart legend.
Database Table
Service_Real_Time
Data
Calls offered. The percentage of the total of incoming and internal calls
sent to the peripheral services for the current half-hour interval.
Calls are counted as offered as soon as they are sent to the peripheral
service.
Example