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274 Template Reference
routes05_calls_offered_half_pie
Description
This template generates a real-time pie chart that shows the distribution
of calls offered to selected routes for the current half-hour interval. The
calls offered value (for example 4.07%) is a percentage of the total calls
offered to the routes listed in the chart legend.
Database Table
Route_Real_Time
Data
Calls offered. The percentage of the total of incoming and internal calls
sent to the route for the current half-hour interval. Calls are counted
as offered as soon as they are sent to the route.
Example