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M102E/M501 TRS
Warranty/Repair
TELEDYNE
Addendum to Appendix C
M101E Manual
(P/N 04740)
Questionnaire
Model 102E
INSTRUMENTS
Advanced Pollution Instrumentatio
n
A Teledyne Technologies Company
Company: _________________________ Contact Name: _____________________________
Phone Number: ___________ Fax Number: _____________ Email: ____________________
Site Address: __________________________________________________________________
Can we connect to the instrument? If so, provide IP address or modem #:___________________
Model 102E Serial Number: _____________________ Firmware revision: _________________
The serial number can be found on the back of the instrument, the firmware revision is displayed in the upper left corner of the
display when pressing SETUP on the front panel (Example: C.3).
1. List all front panel error/warning messages:_________________________________________
______________________________________________________________________________
2. Please complete the following table: (Depending on options installed, not all test parameters
shown below may be available in your instrument)
PARAMETER
RECORDED
VALUE
ACCEPTABLE
VALUE
PARAMETER
RECORDED
VALUE
ACCEPTABLE
VALUE
RANGE
ppb/ppm
50 ppb - 20 ppm SO2 SLOPE 1.0 ± 0.3
S02 STB ppb
≤ 1 ppb with zero
air
TRS SLOPE 1.0 ± 0.3
TRS STB ppb
≤ 1 ppb with zero
air
SO2 OFFS
mV
< 250
SAMP FL
cm³/min
500 ± 50 TRS OFFS
mV
< 250
PMT signal
with zero air
mV
-20 to 150 HVPS
V
5500-900
PMT signal at
span gas conc
mV
ppb/ppm
0-5000
0-20 000 ppb
ETEST
mV
2000 ± 1000
NORM PMT at
span gas conc
mV
ppb/ppm
0-5000
0-20 000 ppb
OTEST
mV
2000 ± 1000
UV LAMP
mV
2 000 to 4 000 RCELL TEMP
°C
50 ± 1
STR. LGT
ppm
≤ 100 ppb/ zero
air
BOX TEMP
°C
Ambient + ~5
DARK PMT
mV
-50 to 200 PMT TEMP
°C
7 ± 2
DARK LAMP
mV
-50 to 200 IZS TEMP
°C
50 ± 3
3. Has the analyzer been checked for leaks? Yes No For proper flows? Yes No
4. What are the failure symptoms? _________________________________________________
______________________________________________________________________________
______________________________________________________ Continue on back if necessary
5. Which tests have you done trying to solve the problem? _______________________________
______________________________________________________________________________
________________________________________________________
Continue on back if necessary
6. If possible, fax a portion of a strip chart or email a data file to customer service.
CUSTOMER SERVICE CONTACT INFORMATION: 6565 Nancy Ridge Drive, San Diego, CA 92121.
PHONE
: +1 858 657 9800 or 1-800 324 5190. FAX: +1 858 657 9816. EMAIL: api-customerservice@teledyne.com.
You can access and submit an online version of this form at http://www.teledyne-api.com/forms/csforM102E.asp
05517 Rev A C-1