Filter
Top Products
IP Office ContactStore 7.8 Page 12
15-601038 Issue 4b (06 July 2009)IP Office
1.5 Licensing
The full functionality of the ContactStore is available through purchasing a license which is entered into the IP Office
configuration. However, ContactStore will operate with a free 90-day evaluation license. This time period starts from the
time at which you make your first recording with the system. During this period, the product is fully functional.
· During the timed trial period, the administration pages will warn you that you are running on a timed license and
that following the expiration date, ContactStore will DELETE subsequent recordings. It is therefore important that
you install a full license BEFORE the end of the trial period if you wish to continue making recordings.
Even after the trial period, you will still be able to access recordings made during the trial - it is only newly made
recordings that will be deleted rather than processed by ContactStore.
· This does not apply to recordings made and kept within your Voicemail Pro system - only to those directed to the
Voice Recording Library (VRL).
At any time during the trial period, or after it, you may purchase a license for the product to run on one or more of your
IP Office systems. As you install the supplied license on an IP Office, the ContactStore will automatically detect this as
you make the next recording and will process recordings from that system. Until a recording is made you will continue to
see a warning message on the ContactStore administration screens. If you have multiple IP Office systems in a Small
Community Network (SCN), you must purchase and install a separate license for each.
· Once one or more of your IP Office systems has had a full license installed and a recording has been made, you
will continue to receive daily warnings about the trial period - for any other IP Office systems which are not
licensed. Recordings made on these unlicensed systems will continue to be processed up to 90 days from the date
of the first recording (made by the system as a whole) but thereafter recordings made on these systems will not
be saved. Daily warnings will continue to be raised in this case.
You can add ContactStore licenses to additional IP Offices (if your VMPro supports multiple IP Offices) at any time. These
will be detected automatically by ContactStore as the first recording from each switch is processed after the installation of
the license. This will be applicable if you have multiple IP Offices in a Small Community Network (SCN) using Centralized
Voicemail Pro. Until you do so, any recordings received from unlicensed IP Office servers will result in a warning alarm
being generated each day to ensure that you are aware that the timed license will expire or has expired.
· Important
After 90 days no further recordings are saved until the system is licensed.
1.6 Supported Languages
ContactStore is supported in several languages.
· US English
· UK English
· Dutch
· Italian
· German
· Russian
· French
· Japanese
· Korean
· Latin Spanish
· Brazilian Portuguese
· Simplified Chinese
Time Zone and Daylight Savings Time (DST) Support
All dates and times are stored in the database in Coordinated Universal Time (UTC). However, when you view records
using the search and replay application, these are converted to your local time. If you view the records using a database
query tool the times will be shown in the time zone of the client machine, which may be different from the server time.
The XML files relating to the recordings include ISO standard time stamps, giving both UTC and offset from Greenwich
Mean Time (GMT).