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IP Office ContactStore 7.8 Page 55
15-601038 Issue 4b (06 July 2009)IP Office
Administrative Tasks: Monthly Procedures
7.4 Backing Up the Database
You can back up your recorder’s database using a command line procedure. The procedure uses the PostgreSQL
pg_dump command to extract data from the database. It must be executed while the database is running. Do not stop
the ContactStore service or the PostgreSQL service before proceeding.
1. Log on as an administrator and open a command window.
2. Change directory (“cd”) to the \bin folder in the installation path
3. Create a backup file by entering the command: winbackup <backupfile> where <backupfile> is the full path
name for the backup file. Make sure there is enough space on the target drive for the backup file. Consider
copying the backup file to another server, or external media.
7.5 Restoring the Database
The following process erases the default database that exists after a complete re-installation and replaces it with the
database that you have previously backed up .
1. Re-install the operating system.
2. Log on as administrator and install the recorder .
3. Stop the IP Office ContactStore service.
4. Open a command window
5. Change Directory ("cd") to the \bin directory beneath the install path.
6. Enter the command winbackup <backupfile> restore where <backupfile> is the full path name for the backup
file.
7. Ignore the warning stating that "pgpsql already exists".
8. Start the IP Office ContactStore service.
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