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IP Office ContactStore 7.8 Page 26
15-601038 Issue 4b (06 July 2009)IP Office
4.1 System Overview Page
The System Overview page shows summary information about the current state of the ContactStore server.
To view the System Overview page:
1.Click the link System Overview under the heading Status. The System Overview page opens.
· Note: The DVD entries are only shown if you have configured a DVD+RW drive on the System Settings
| Server page.
· Current DVD state
Use this entry to confirm that the DVD drive has sensed, and is using, a valid disk. Unless it is showing Active
, or you are replaying from a previous disk, you should insert a new or the latest partially filled disk so that
archiving can continue.
· Active if it is able to record to the disk
· Foreign if it cannot use or recognize the inserted disk
· Old if a previously closed disk has been reinserted
· Empty if there is no disk in the drive.
· Current DVD Label
Use this value to label the current disk. Disks are sequentially numbered. You should label the next disk (with
the next available number) before inserting it.
· Free Space on current DVD media
Use this value to determine when you will need to change the DVD media. A blank media shows 4 GB free
space.
· Total call segments recorded to date
This value shows the total number of call segments that have been recorded by the system to date.
· Total call segments recorded today
Use this value to confirm that recordings are being made today. If you have restarted the server today, this
will show the number of call segments recorded since that restart.
· Date of oldest call held on disk
Until your disk has filled for the first time, monitor the available space on the drive until you have confirmed
that the rate at which space is being consumed is in line with your predictions. You should be able to estimate
when the disk will fill and when the first calls recorded will be deleted to make way for new calls. Once the
disk has started to "wrap" and calls are being deleted daily, use this figure to monitor the online retrieval
capacity. If the figure starts to fall, your disk space is being used more rapidly than before; the recording
volumes are increasing, so you may need to expand the disk capacity before the duration of calls it can hold
falls below your minimum requirement.
2.Use the Refresh link to update the page.
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