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IP Office ContactStore 7.8 Page 69
15-601038 Issue 4b (06 July 2009)IP Office
Appendix: Archiving
9.3 Alarms
The system will automatically generate alarms showing system warnings. Alarms are logged to ContactStore for IP
Office's database and held a month before being purged.
The administrator can define specific email addresses to which alarms are automatically forwarded. The email recipient
could be a local system administrator, a manned help-desk and/or supplier's desks if you have a support agreement that
includes this facility.
When configured, the system sends an email message each time an alarm occurs or is cleared up to a maximum of every
10 minutes. It also sends an email once a night to let you know that it is still operating. Failure to receive the overnight
message should be investigated; it could indicate that the server has failed.
This appendix lists the alarm conditions that may be reported and offers suggestions for clearing the alarms. The alarms
listed are generated by the ContactStore server and reported in the ContactStore System Administration pages and
through email. XXX and YYY in the AlarmText column represent a specific parameter, such as a station number, file
name, and so on.