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IP Office ContactStore 7.8 Page 9
15-601038 Issue 4b (06 July 2009)IP Office
ContactStore Overview: License
1.2 Functional Components
ContactStore can run on the same server as Voicemail Pro or a separate one. The ContactStore application contains
several distinct Functional components as shown in the diagram.
The major functional components of the ContactStore server are:
· A folder into which Voicemail Pro deposits .wav files as recordings complete.
· A file path into which call contents and derived files are written as industry standard .wav and .xml files.
· A PostgreSQL database into which details of all recorded calls are inserted.
· A browser-based call search and replay application.
· A browser-based system configuration and status monitoring application.
· Disk space management - Oldest recordings are automatically deleted as needed.
· Optional archive management - Recordings can be automatically written to a DVD+RW drive.
The rest of this section provides details about these components.