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IP Office ContactStore 7.8 Page 52
15-601038 Issue 4b (06 July 2009)IP Office
7. Administrative Tasks
The System Administration pages are used to maintain, update, and monitor your system. The ContactStore recording
system includes an administration application that is accessible only to specified administrators. Use the pages in this
web application to maintain, update, and monitor the system.
The left navigation pane on each page provides access to the following key areas:
· System Settings
Use this page to view and change the configuration of the ContactStore application and how it interacts with your
IP Office switch. For more information, see Changing Server Settings .
· Security
Use this page to control which calls can be replayed by whom, and who can administer the system. For more
information, see Viewing User Accounts .
· Status
Use these pages to monitor the current state of the server. For more information, see System Overview and
Viewing Alarms and Event .
Key points
Before using the System Administration pages, you should familiarize yourself with the following key points.
· Invalid settings
Any of the system's settings that are known to be invalid are shown in red. Use the information in this guide to
change the settings to valid values. If you change a setting, but submit an invalid entry, a message indicates the
reason that the entry is rejected and you are prompted to re-enter it. To quit without changing a parameter, click
on the Close Window link.
· Alarms and Events
If the link to the Alarms and Events page is shown in red, it means that at least one alarm has been raised and
has not yet been cleared. Click on the link to see the new alarms.
· Impact of changes
When you change a setting, the window into which you enter the new setting explains the meaning of that setting
and the consequences of changing it. The following screen shows the message displayed when you change the
path for storage of recordings.
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