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Chapter 5
Referenc e
FAVORITE LISTS
LOCKS
What’s
Happening
What’s Wrong What You Can Do
You press the
remote GUIDE
button while
you’ve got the
Program Guide
open. You find
youcanapplyonly
the All Chan list
ortheAll Sub list.
Ifyoudon’taddchannelstoanycustom
Favorite List, you can apply only the
All Chan list or the All Sub list.
You must add channels to a custom Favorite List before you can apply it.
You try to change
the All Chan list
ortheAllSublist.
The receiver
displays an Error
message.
You can’t change the All Chan list
or the Al l Sublist.
Choose another list to change.
Note: You canchange the All Sub list by buying channels.
To buy achannel , call the Customer Service Center
at 1-800-333-DISH (3474).
You try to apply
an empty Favorite
List. The receiver
displays an Error
message.
You can’t apply an empty list. Choose another list to apply, or add at least one channel to the empty list.
A Favorite List
doesn’t show
channels you
know you
addedtoit.
If you hide adult channels and lock the
receiver, no Favor ite List shows adult
channels.
Unlock the receiver for the list to show adult channels.
What’s
Happening
What’s Wrong What You Can Do
You set a lock
(for example,a
lock on programs
byratings),butthe
lock doesn’twork.
Maybe you didn’t lock the receiver. You must lock the receiver to apply any lock you set
(that is,to makeit work).
You forgot the
password, so you
can’t unlock the
receiver.
Maybe you didn’t write down the
password and keep it in a safe place.
Call the Customer Service Centerat 1-800-333-DISH (3474).
You must give us your name, your address, your telephone number,
the receiver serial number (open the Important System Information
menu to get it),and yourPIN, ifyou use one.