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88 HP MediaSmart HDTV User’s Guide
Media questions
I press Media but nothing happens.
■ Is TV the selected device on the remote control?
■ Are the MediaSmart A and B cables loose or disconnected? Make
sure both ends are securely inserted. (See “Connecting MediaSmart
cables” on page 8.)
The remote control does not blink the
selected device button (TV, AUD,
DVD, STB) when I push a button.
Replace the batteries in the remote control.
My universal remote control does not
find an HP TV code.
When you want to program a universal remote control to operate your
HP TV, if HP is not listed in the supported brand codes, use a Philips TV
code. The HP remote control transmits Philips-licensed remote control
codes.
After programming your universal remote control with a Philips TV code,
it can operate your HP TV functions for volume, mute, power, and input
source.
Remote control symptom Remedy (continued)
Media symptom Remedy
I press Media but nothing happens.
■ Is TV the selected device on the remote control?
■ Are the MediaSmart A and B cables loose or disconnected? Make
sure both ends are securely inserted. (See “Connecting MediaSmart
cables” on page 8.)
Connection not established.
■ Check the cable connections from your PC to the TV.
■ For a wired connection, make sure you are using the proper cable;
use an Ethernet LAN cable to connect from the TV to the PC network
router.
■ For a wireless connection, check that the TV has the correct security
settings; see “Viewing current settings” on page 72.
■ Check your IP settings.
■ Make sure a firewall is not blocking the connection. Reset the
Microsoft firewall settings in Windows Media Connect, or, if you are
using another firewall program, make Windows Media Connect a
trusted program and make your whole home network a trusted
device. For additional help with firewalls, use your PC to access the
Internet and go to:
http://www.hp.com/go/mediasmart
■ Check your network connection by opening a browser on your PC
and viewing a Web page on the Internet. If a Web page does not
display, check your Internet connection.
■ Check at your PC that you accepted the HP MediaSmart TV as one of
the client devices in Windows Media Connect.