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86 HP MediaSmart HDTV User’s Guide
Viewing questions
The color is strange, faded, or
misaligned.
■ Adjust the picture tone.
■ Is the room too bright? The picture may look dark in a room that is
too bright.
■ Check the input signal setting.
■ If watching a component device, make sure the red, blue, and green
cables are fully inserted into the proper connectors on both ends.
The power suddenly turned off.
■ Is the sleep timer set?
■ Check the power control settings.
■ The unit’s internal temperature has increased. Remove any objects
blocking the vent, or clean the vent.
The TV turned itself off and then on. The TV sensed an internal communication error and turned off to reset
itself.
Startup symptom Remedy (continued)
Viewing symptom Remedy
I get a poor picture with video signal
input.
Check the following: Improper control setting. Local interference.
Cable interconnections. Adjust picture control as needed. Try
another location for the TV. Be sure that all connections are secure.
There is no picture or a black screen, and
I have an external device controlling the
TV.
■ Press the Source button on the remote control, and confirm the
source is selected.
■ Verify that the external device power is turned on.
■ Check to see whether the source component is connected.
■ Check the power management function. Is it in standby mode?
■ Connect the source to the TV. Operate the external device.
The picture, with a component input
source connected, is too red, blue, or
green.
■ Check to make sure each cable is plugged into the correct color-
coded connector on the TV conncectors and input source
connectors.
■ Make sure the cables are plugged in all the way.
I press Media but nothing happens.
■ Is TV the selected device on the remote control?
■ Are the MediaSmart A and B cables loose or disconnected?
Make sure both ends are securely inserted. (See “Connecting
MediaSmart cables” on page 8.)