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Troubleshooting
Symptom Where to check Page
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Date and time search
does not start.
Are the current date and time set accurately? 105
Others
Cannot control the
cameras via the recorder.
Are the cameras to be controlled connected correctly?
Are the PTZ camera settings confi gured correctly?
24
116
The motion detection
function does not work.
Check that the alarm recording trigger for the camera controlled
by the motion detection is not set to [EXT].
Check that the FPS rate for the alarm recording of the camera
controlled by the motion detection is not set to [---].
Check that the value of [MD threshold] is not larger than that of
[Mask set] on the <Motion detection setting> screen.
Are the detection areas set correctly?
Check that [Alarm input] is not set to [Off].
58
56
62, 63
62, 63
65
A blue screen is
displayed in the split
screen display mode.
The screen for the cameras not outputting image signals are
displayed in blue even when those cameras are selected for
recording.
-
The buttons do not work.
Check that the POWER indicator is not blinking.
The recorder does not work while the POWER indicator is
blinking.
Check that the LOCK indicator is not illuminating.
16
16,117 - 120
Cannot switch the
cameras by the camera
number buttons.
Check that the LOCK indicator is not illuminating.
Check that no menu screen is being displayed.
You cannot switch cameras when a menu screen is being
displayed.
16,117 - 120
-
Cannot configure menu
settings.
Check that Output B is not selected.
When Output B is selected, the mouse cursor is displayed but no
menus are displayed and you cannot confi gure the menu settings.
You can configure the menu settings only when Output A is
selected.
43
The warning display
saying "Camera image
is lost or distorted" is
issued for the cameras
that are not in use for
recording.
Are there unnecessary cameras set for normal, alarm, or
emergency recording?
Exclude unnecessary cameras from the recording setting.
56, 60