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108
RQT9487
Troubleshooting guide
Play
Play fails to start even when [
q
] (PLAY) is
pressed.
Play starts but then stops immediately.
¾ Insert the disc correctly with the label facing up. (➡ 15)
¾ The disc is dirty. (➡ 15)
¾ You tried to play a blank disc or disc unplayable on this unit.
(➡ 10)
¾ You tried to play a +RW that needs to be fi nalised on the
equipment used for recording.
¾ When recording to DVD-RAM using “EP (8 hours)” mode, play
may not be possible on DVD players that are compatible with
DVD-RAM. In this case use “EP (6 hours)” mode. (➡ 85)
¾ You cannot playback while executing “Recording via AV2 input”
or when recording from the DV input.
¾ Make sure that the TV is turned on. If the menu or messages
are displayed, follow the on-screen instructions.
Audio and video momentarily pause.
¾ This occurs between playlist chapters.
¾ This occurs between chapters and with partially deleted titles
on fi nalised DVD-R, DVD-R DL, DVD-RW (DVD-Video format),
+R, +R DL and +RW that have been copied using the high
speed mode.
¾ This occurs as scenes change during Quick View.
¾
-R DL
+R DL
When playing a title recorded on both layers, the
unit automatically switches between layers and plays the title in
the same way as a normal programme. However, video and
audio may momentarily cut out when the unit is switching
layers. (➡ 37)
DVD-Video is not played.
¾ You have set a ratings level to limit DVD-Video play. Change
this setting. (➡ 85)
¾ Ensure the disc is for the correct DVD-Video region number,
and is not defective. (➡ Cover)
Alternative soundtrack and subtitles cannot be
selected.
¾ The languages are not recorded on the disc.
¾ You may not be able to use the on-screen menus to change the
soundtrack and subtitles on some discs. Use the disc’s menus
to make changes. (➡ 21)
No subtitles.
¾ Subtitles are not recorded on the disc.
¾ Turn the subtitles on. Set “Subtitles” on the on-screen menu to
“On”. (➡ 76)
Angle cannot be changed.
¾ Angles can only be changed during scenes where different
angles are recorded.
You have forgotten your ratings PIN.
You want to cancel the ratings level.
¾ The ratings level returns to the factory preset. While the disc
tray is open, press [DRIVE SELECT] to select the DVD drive,
then press and hold [
*
REC] and [
q
/×1.3] on the main unit at
the same time for 5 or more seconds (“INIT” will appear on the
unit’s display).
Image for the Quick View is not smooth.
¾ Image may not be played back smoothly in case of DR mode
titles or
AVCHD
.
¾ This does not work when recording is in XP or FR mode.
The resume play function does not work.
¾ Memorized positions are cancelled when
– open the disc tray.
–
SD
CD
USB
turn off the power.
(
HDD
Memorized positions will not be cancelled)
Time Slip, Manual Skip, etc. does not work.
Slow-motion playback does not go reverse.
Reverse frame-by-frame does not work properly.
¾ Time Slip does not work when the unit’s “TV System” settings
are different from the title recorded on the disc. (➡ 88)
¾ Slow-motion playback in reverse does not work for
AVCHD
.
¾
AVCHD
Reverse frame-by-frame cannot be done.
¾ Frame-by-frame backward for titles that have copied the
AVCHD will be reversed in 10 frame units.
It takes time before play starts.
¾ This is normal on DivX video. (DivX)
Picture stops.
¾ Picture may stop if the DivX fi les are greater than 2 GB. (DivX)
Cannot see the beginning of the title played.
¾ (If connecting to a TV that supports VIERA Link with an HDMI
cable)
When [
q
] (PLAY) is pressed on this unit’s remote control, you
may not be able to see the beginning of the title played until the
picture is displayed on the TV. Using [
u
], return to the
beginning of the title.
Edit
Available disc space does not increase even after
deleting a title.
¾ Available disc space does not increase after deleting on DVD-
R, DVD-R DL, +R or +R DL. (➡ 24)
¾ Disc space increases only when the last recorded title is
deleted on DVD-RW (DVD-Video format) and +RW. The disc
space does not increase when any other titles are deleted.
(➡ 24)
Cannot edit.
¾ You may not be able to edit on the HDD if there is no available
space.
Delete any unwanted titles to create empty space. (➡ 24, 43)
Cannot format.
¾ The disc is dirty. Wipe with a damp cloth and then wipe dry.
(➡ 15)
¾ You tried formatting a disc that you may not be able to use in
this unit. (➡ 81)
Cannot mark the start point or the end point
during “Partial Delete” operation.
¾ These operations are not possible with still pictures.
¾ You cannot set points if they are too close to each other. You
cannot set an end point before a start point.
Cannot create a playlist.
¾ Creation or editing of playlists cannot be done on this unit.