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Troubleshooting
Media Player problems
Legacy HDMI
®
sources.
Some legacy HDMI
®
sources may not work properly with the latest
HDMI
®
TV products, due to new standard adoption.
Media Player problems
Incorrect functionality may occur when using a USB HUB
connection.
Photo files that were processed and edited using the computer’s
application software may not be viewable.
The TV may select one format automatically and play it when
contents that support two or more formats are played.
Confirm that the contents of the USB storage device are in formats
that are supported by this TV, see “Using the Media Player” on
page 99.
Disc playback problems
Playback does not start.
No disc is loaded.
The disc may be dirty. Clean the disc.
The disc format is not supported, see “Disc playback” on page 119.
No picture.
The TV is not in DVD mode.
No sound.
The TV is in the special playback mode, see “Disc playback” on
page 119.
If an external speaker is connected, check its volume control.
Picture distortion during fast reverse/forward playback.
The picture will be distorted occasionally. This is normal.
Playback features failure.
The playback features such as stopping, searching, slow motion
play, repeat play or programmed play, etc. are not applicable to all
discs.
Playback does not start when the title is selected.
The disc may not be compliant with the “Parental” setting, see
“Customizing disc playback” on page 141.