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Troubleshooting
Closed caption problems
Closed caption problems
If the program or video you have selected is not closed captioned,
no captions appear on the screen.
If text is not available, a black rectangle may appear. If this
happens, turn off the closed caption feature, see “Using closed
captions” on page 78.
A closed caption signal may not display correctly under the
following circumstances:
❖ The recording is dubbed
❖ The signal reception is weak
❖ The signal reception is non-standard
For additional information, see “Using closed captions” on page 78.
Rating blocking (V-Chip) problems
Forgotten PIN code.
When the PIN code screen appears, press the INFO button 4 times
within approximately 5 seconds. The old PIN code is cleared, see
“Forgotten PIN code” on page 87.
The V-Chip feature is available for U.S. V-Chip systems only, see
“Using parental controls (for USA region)” on page 88.
No HDMI® CEC operation
The HDMI® CEC feature is available for Toshiba HDMI® CEC
compatible devices.
Ensure that HDMI
®
cables with the ( ) Logo are used.
When the connected HDMI® CEC device does not work correctly
after you have changed device’s settings, turn off your TV and
unplug the power cord, then plug it in and turn on again.
If several devices are connected, the HDMI® CEC feature may not
operate properly.
Read the instruction manual provided with the connected HDMI®
CEC device.
HDMI
®
problems
HDMI
®
cables.
Ensure that HDMI
®
cables with the ( ) Logo are used, see
“Connecting an HDMI® or DVI device to the HDMI® input” on
page 31.