Filter
Top Products
hp dvd-writer
hp dvd-writerhp dvd-writer
hp dvd-writer
dvd100i
dvd100idvd100i
dvd100i
Technical Support Solutions Guide 10/25/01
7
77
7
⇐
⇐⇐
⇐
⇒
⇒⇒
⇒
A computer DVD-ROM drive cannot read a recorded disc - - - - - - - - - - - - 88
Try reading the disc in an HP drive, if available - - - - - - - - - - - - - - - - 88
Some DVD-ROM drives read discs very slowly if Read Ahead capabilities are
enabled in Windows 95/98/Me - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 88
A DVD movie player cannot play a recorded disc - - - - - - - - - - - - - - - - - - 88
Make sure this is an audio CD, not a data CD. - - - - - - - - - - - - - - - - - 88
Use the correct media - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 88
See Also: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 88
High Speed CDs - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 88
A high speed CD-RW disc was used in a drive that does not support
high speed - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 88
80-Minute CDs - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 88
A computer CD-ROM or HP drive cannot read an 80-minute CD - - - - - - - - 88
The CD is scratched, damaged, or dirty - - - - - - - - - - - - - - - - - - - - - - 88
Try reading the CD in a different drive - - - - - - - - - - - - - - - - - - - - - - 88
Use the drive that was used to write the CD - - - - - - - - - - - - - - - - - - - 88
An error occurred while recording - - - - - - - - - - - - - - - - - - - - - - - - - 88
Use HP media - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 89
A home, auto, or portable stereo CD player cannot read an
80-minute CD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 89
You cannot write to an 80-minute CD using your HP drive - - - - - - - - - - - - 89
HP supported drives - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 89
You are using an HP CD-R 80-minute CD - - - - - - - - - - - - - - - - - - - - 89
You are using a non-HP CD-R 80-minute CD - - - - - - - - - - - - - - - - - 89
Supported HP CD-Writer Drives for 80-Minute CDs - - - - - - - - - - - - - 89
Unable to Hear Music - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 90
You're unable to hear audio through the front headphone jack - - - - - - - - - 90
Windows 2000 Professional - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 90
Windows Me - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 90
Windows 98 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 90
Windows XP - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 90
DLA 2.5 Known Problems - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 91
Chapter 10
Chapter 10Chapter 10
Chapter 10
Warranty and Support
hp dvd-writer dvd100i Warranty Information - - - - - - - - - - - - - - - - - - - - - - - - - 94
DURATION OF LIMITED WARRANTY - - - - - - - - - - - - - - - - - - - - - - - - - - - 94
Product Service and Support - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 95
Support Parts List - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 95
Chapter 11
Chapter 11Chapter 11
Chapter 11
Release Notes
HP CD-WRITER, hp dvd-writer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 96
Windows NT 4.0 ATAPI Driver Issues - - - - - - - - - - - - - - - - - - - - - - - - - - - - 96
HP RecordNow, Version 3.0 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 97
How to use this document - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 97
1. Reading Audio Discs - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 97
2. Delay After Cancel - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 97
3. Copying CDs - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 97
4. Mastering Limitations - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 97
5. Conflicts with Adaptec Easy CD Creator 4 - - - - - - - - - - - - - - - - - - - - - - 97
6. Enable DMA to Reduce Buffer Underruns - - - - - - - - - - - - - - - - - - - - - - 97
7. Media Compatibility - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 97
HP DLA, Version 2.5 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 98
1. Getting Started - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 98
2. System Requirements - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 98
3. Multiple Device Support - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 98
4. Upgrading HP DLA - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 98
5. Sharing a HP DLA Drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 98
6. Compressed Data - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 99
7. Incompatibility with Direct CD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 99
8. Incompatibility with MS Backup - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 99
9. Problems with High Speed CD-RW Media - - - - - - - - - - - - - - - - - - - - - - - 99
10. Problems formatting previously formatted DVD/CD-RW media. - - - - - - 99
Product Information Drive Specifications Interfaces Installation and Configuration
Drive Operation Tips and Techniques Software Maintenance
Troubleshooting Warranty and Support Release Notes Discontinued Products