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Technical Support Solutions Guide 10/25/01 HP DLA, Version 2.5
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HP DLA, Version 2.5
Copyright 2001 VERITAS Software, Inc. All Rights Reserved.
This file contains important information which supplements the On-line Help. The
following subjects are discussed:
1. Getting Started
2. System Requirements
3. Multiple Device Support
4. Upgrading HP DLA
5. Sharing a HP DLA Drive
6. Compressed Data
7. Incompatibility with Direct CD
8. Incompatibility with MS Backup
9. Problems with High Speed CD-RW Media
10. Problems formatting previously formatted DVD/CD-RW media.
11. Problems reading CD-R media
12. Multiple drive incompatibilities
13. Enabling/Disabling HP DLA
14. Two identical drives
15. Conflict with Nero software
16. Issue with USB and Firewire (1394) devices
1. Getting Started
This product enables access to your optical drive from Windows. You can now use
your CDR(W) or DVD recorder for file storage and retrieval as if it were a hard drive or
floppy disk.
Discs must be formatted for HP DLA use.
Refer to the on-line help for configuration and formatting instructions.
HP DLA may not function properly if Auto Insert Notification (AutoRun) is disabled. If
you encounter difficulties with HP DLA, please ensure that the AutoRun feature of
your operating system is enabled.
2. System Requirements
The system requirements for this product include:
■
IBM or 100%-compatible Pentium 133 or higher, at least 32 Megabytes of RAM,
and 10 Megabytes of free disk space
3. Multiple Device Support
If you have more than one supported optical device attached to your system, HP DLA
will only be able to access one device at a time.
4. Upgrading HP DLA
While upgrading HP DLA to a Windows NT or Windows 2000 machine, a message
might display stating that a driver has not been installed.
This does not affect the actual installation. Continue with the installation as normal
and then reboot at the end of the installation process. The correct driver will be
installed.
5. Sharing a HP DLA Drive
If you share a HP DLA drive, you may encounter data transfer issues. Sharing of HP
DLA drives is not supported with this release, and not recommended for reliable data
transfer.
Product Information Drive Specifications Interfaces Installation and Configuration
Drive Operation Tips and Techniques Software Maintenance
Troubleshooting Warranty and Support Release Notes Discontinued Products