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Technical Support Solutions Guide 10/25/01 HP MyDVD
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Figure 40 MyDVD Wizard
Figure 40 MyDVD Wizard Figure 40 MyDVD Wizard
Figure 40 MyDVD Wizard Screen
Support Provider
First Tier Support is provided by Hewlett-Packard
Second Tier Support is provided by Sonic
Customer Support
For more information, contact:
Phone
PhonePhone
Phone
Sonic pay-by-phone support provides access to dedicated support personnel on a
per-incident basis. A fee will be charged to your credit card and covers the support
needed to resolve an issue. Available worldwide.
USA and Canada
Pay $29.95 per incident. Call 1-877-DVD-1124
9am - 6pm Pacific Standard Time, USA (weekdays only)
Outside the USA and Canada
Pay $29.95 per incident. Call +1-415-893-7065
9am - 6pm Pacific Standard Time, USA (weekdays only)
Web
WebWeb
Web
mydvd.sonic.com
Product Information Drive Specifications Interfaces Installation and Configuration
Drive Operation Tips and Techniques Software Maintenance
Troubleshooting Warranty and Support Release Notes Discontinued Products