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Technical Support Solutions Guide 10/25/01 HP Simple Backup
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Support Provider for HP Simple Backup
First Tier Support is provided by Hewlett-Packard.
Second Tier Support is provided by VERITAS.
Error reading data from file
system
• File or directory may be corrupted. Recommend
running ScanDisk on that drive prior to backup.
• You may not have proper read access to that file
or directory (i.e. Windows NT security
permission).
File/directory not found File or directory was missing during backup. The
files or directories selected for backup may have
been moved or deleted by another application. If
you would like these files backed up, locate them
and perform a Custom Backup on these files.
Error creating file/directory • File may be in use. Make sure the file you are
restoring is not open or running.
• You may not have proper write access to that file
or directory (i.e. Windows NT security
permission).
• The hard disk you are restoring to may be
corrupted. Recommend running ScanDisk on
that drive prior to restore.
File/directory missing or
corrupt during backup
These files or directories were not successfully
backed up due to one or more of the errors above.
Therefore, they are not available for restore on the
backup media. This is simply a warning. To avoid
receiving these errors in the future, follow the
instructions above.
Error/Warning Description
File/directory busy or
access denied during
backup
These files or directories were not successfully
backed up due to one or more of the errors above.
Therefore, they are not available for restore on the
backup media. This is simply a warning. To avoid
receiving these errors in the future, follow the
instructions above.
Error/Warning Description
Product Information Drive Specifications Interfaces Installation and Configuration
Drive Operation Tips and Techniques Software Maintenance
Troubleshooting Warranty and Support Release Notes Discontinued Products