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Technical Support Solutions Guide 10/25/01 HP RecordNow, Version 3.0
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HP RecordNow, Version 3.0
Copyright 2001 VERITAS Software Corp. All Rights Reserved.
This README.TXT file provides late-breaking information that supplements HP
RecordNow on-line help. If information in help file conflicts with information
presented here, the information in this README.TXT file should be considered correct
and the most recent.
How to use this document
To view README.TXT on your screen in Notepad, maximize the Notepad window.
To print README.TXT, open it in Notepad, WordPad, or another word processor. Then
select the entire document and format the text in 10-point Courier font before
printing.
The following subjects are discussed:
1. Reading Audio Discs
2. Delay After Cancel
3. Copying CDs
4. Mastering Limitations
5. Conflicts with Easy CD Creator 4
6. Enable DMA to Reduce Buffer Underruns
7. Media Compatibility
1. Reading Audio Discs
If you create an Audio CD using a CD-RW disc, you will only be able to play this disc
on Multi-Read capable CD players. For best results, it is recommended that Audio
CDs be created using CD-R media.
For DVD players, please consult your DVD Owner’s Manual in order to determine
which type of media will provide the best results.
2. Delay After Cancel
A delay of a few seconds to several minutes may result after canceling an operation.
The length of delay will depend upon the drive model, type of media used, and the
point at which the operation was cancelled.
3. Copying CDs
Copying Audio CDs may take longer than copying Data CDs on some models of
drives. This will vary between models, and can be affected by the quality of the
source media.
4. Mastering Limitations
HP RecordNow can record files that contain file names up to 110 characters in length.
This maximum length is a limitation of the recording file system, and cannot be
exceeded.
5. Conflicts with Adaptec Easy CD Creator 4
If you are using HP RecordNow on a system containing Windows 2000 and Adaptec
Easy CD Creator 4, you may experience a conflict. You will not encounter this
problem if your version of Adaptec software is v4.02 or greater.
6. Enable DMA to Reduce Buffer Underruns
If you experience buffer underruns, try enabling DMA (Direct Memory Access) on
your computer. See your computer’s documentation for instructions on how to do
this.
7. Media Compatibility
Some consumer disc players cannot read CD-R or CD-RW media.
If you are experiencing problems reading certain types of media, please check your
player’s documentation to ensure that your device is capable of reading the media.
Product Information Drive Specifications Interfaces Installation and Configuration
Drive Operation Tips and Techniques Software Maintenance
Troubleshooting Warranty and Support Release Notes Discontinued Products