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Technical Support Solutions Guide 10/25/01 DLA 2.5 Known Problems
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Win 98SE DLA causing EZ CD Creator 4 to crash
EZ CD Creator will cause a “Creatr32 caused an invalid page fault in module
Kernel32.dll” error. The error will occur with the following scenario:
1.
1.1.
1. Install DLA.
2.
2.2.
2. Install EZ CD Creator 4 and reboot.
3.
3.3.
3. Format a disk using DLA.
4.
4.4.
4. Move some files to the CD.
5.
5.5.
5. Eject the disk and close DLA.
6.
6.6.
6. Insert a new disk.
7.
7.7.
7. Start EZ CD and copy files into browser window.
8.
8.8.
8. Choose advanced and make sure it's track at once.
9.
9.9.
9. Do either create or test & create.
Error:
Creatr32 caused an invalid page fault in module Kernel32.dll
Workaround:
Installing EZCD first, then DLA fixes the problem
This error only occurs in Win 98SE.
(PTR#5038418)
Cannot change volume label in Windows ME
Cannot change the volume label on a CDRW with explorer in Win ME.
When trying to change the volume label on a CDRW in explorer, Win ME gives an
error “can't label network drive”. This is an issue with Win ME. The label command is
making an assumption that non-hard drives are network drives. Label.exe should call
into our file system via our IOCTL call with sub function 0x8 (to query if the drive is
removable)...but never does. (PTR# 5037611)
Zero length file is left at end of filled compressed media.
The last file being copied to a compressed media when the disk is filled creates the
file but is zero bytes long. DLA can not predict disc capacity when figuring in
compression.
There is no known work around. (PTR#5038660)
Network sharing is not supported with DLA
Sharing a DLA drive across a network is not supported. It can result in the host system
locking up, receiving a BSOD or rebooting.
As sharing is not a requirement for this release. (PTR#5034607)
Drive not responding to close command
DLA cannot currently close an open drive.
The user will have to manually close the drive.
(PTR#5044543)
CDR Media from Direct CD is not supported.
Media that was previously used by DirectCD cannot be used with DLA.
With an open session CDR the user will receive an error “Access is denied” when
writing data with DLA.
(PTR#5044651)
When trying to format a CDR that was formatted with Direct CD the user will receive a
“This disc is a read only disc and cannot be formatted” error (PTR#5044721)
Installer doesn't prompt to uninstall or disable built in Roxio software On
Windows XP
Windows XP comes with CD mastering software built in (Roxio). During the
installation of DLA the user will not be prompt to disable or uninstall the mastering
application.
To disable the XP mastering applet the user needs to:
1.
1.1.
1. Right click on the CD-Writer.
2.
2.2.
2. Go to Properties.
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