Mitsubishi Electronics WD-57831 CRT Television User Manual


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Appendices 115 Appendices 115
Appendix E: Troubleshooting, continued
Sound (see also NetCommand troubleshooting for A/V receiver setup)
Symptom Remarks
1. Thereisnosoundevenwhenthe
volumeisturnedup.
• CheckiftheMUTEbuttonison.
• TheTV’s“Listento:”settingmaybesettoSAP.
• CheckthattheTVSpeakerssettingisOnintheAudio/Videomenu.
• IfusinganA/Vreceiver,checkaudiosourceinInputSelectionmenu.
• PerformaSystemReset.
2. Thesounddoesnotmatchthescreen
picture.
• TheTV’sListento:settingmaybesettoSAP.
•
IfusingstereoorA/Vreceiverspeakers,checktheirinputselection.
• IfusingstereoorA/Vreceiver,checkthatDIGITALAUDIOOUT
and/orAUDIOOUTLEFT/RIGHTonTV’sbackpanelisconnected
totheA/Vreceiver.
• NetCommand®issetupincorrectly.
Indicators
Symptom Remarks
1. Lampindicatorlightisaconstantred. TurntheTVoffforatleast2minutes.Turnitbackon.Iflight
isstillred,thelamphasfailed.Replaceit.SeeAppendixC
forlampreplacementinformation.Forquestions,pleasecall
MitsubishiConsumerrelationsat(800)332-2119.
2. Lampindicatorlightisaflashingyellow. Lampcoverdoorisopenorlampcartridgeisnotsecure.See
AppendixCforlampreplacementinformation.
3. Statusindicatorlightisasteadyyellow. Roomtemperaturehasexceededproperlevels.Cooltheroom.
4. Statusindicatorlightisasteady/flashingred. Serviceisrequired.ContactyourdealeroraMitsubishiAutho-
rizedServiceCentertoarrangeforaserviceevaluation.Listings
ofMitsubishiAuthorizedServicelocationscanbeobtainedfrom
ourwebsite,www.mitsubishi-tv.comorbycalling1-800-332-
2119.
Picture
Symptom Remarks
9. Screenisblackwhentryingtoviewdigital
channelsorIEEE1394device.
ThePerfectColor™colorbalancehasbeenincorrectlyset.Press
VIDEOrepeatedlyuntilyouseethePerfectColoroptionandpress
ENTERtoopenthePerfectColor™menu.
10. DVCRanalog/digitalproblems. Ifthetapeiscurrentlyplayingbutnopicturedisplays,theremay
beamismatchofthemediawiththedisplay.PressINPUTto
displaytheInputSelectionmenu.PressENTERfortheDVCR
device.Ifdigitalisselected,tryanalog,orifanalogisselected,try
digital.
11. CannotseeapicturefromaDVCamcorder.
DVformattingwasnotdetectedduringautomaticdiscovery,soyoumust
specifyitmanually.Withthecamcorderasthecurrentdevice,openthe
NetCommandmenu,select1394,thenhighlighttheDVradiobutton.
Memory Card Reader
Symptom Remarks
1. TVisnotrespondingafterpullingouta
memorycardduringplayback.
• PressSTOPorwaituntilplaybackiscompletebeforeremov-
ingmemorycard.
•
TurntheTVofffor5toabout10secondsandthenturnitbackon.
• ResettheTVusingtheSYSTEMRESETbutton.
2. Can’tseeathumbnailpictureintheJPEG
menu,orcan’tseeatrack/songnameinthe
Playlistmenu.
Filedoesnotmeetfilestandardsforplayback.
3. TVcan’tplayorstopamemorycard. TurntheTVoffforabout10secondstoresetthecardreaderthen
turntheTVbackon.
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