Mitsubishi Electronics WD-57831 CRT Television User Manual


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Mitsubishi DLP™ Projection Television Limited Warranty
MITSUBISHIDIGITALELECTRONICSAMERICA,INC.(“MDEA”)warrantsasfollowstotheoriginalpurchaserofthis
televisionfromanauthorizedMITSUBISHIAudio/VideoDealer,shoulditprovedefectivebyreasonofagainstdefects
arisingfromimproperworkmanshipand/ormaterial:
a. Parts.Thelenticular(i.e.frontpicture)screeniswarrantedagainstdefectsinmaterialsandworkmanshipforaperiod
ofthirty(30)daysfromthedateoftheoriginalpurchaseatretail.Thelampandallotherparts(exceptanysoftware
incorporatedintothistelevision)arewarrantedforaperiodofone(1)yearfromthedateoftheoriginalpurchaseatretail.
Wewillrepairorreplace,atouroption,anydefectivepartwithoutchargeforthepart.Partsusedforreplacementmay
bereplacedwiththoseoflikekindandqualityandmaybeneworremanufactured.Partsusedforreplacementarewar-
rantedfortheremainderoftheoriginalwarrantyperiod.
b. Embedded Software.MDEAwarrantsthatallsoftwareincorporatedintothistelevisionset(the“EmbeddedSoft-
ware”)willperforminaccordancewiththefunctionaldescriptionofEmbeddedSoftwareinallmaterialrespects,but
MDEAdoesnotwarrantthattheEmbeddedSoftwareiserror-free.MDEAalsodoesnotwarrantthattheEmbedded
SoftwarewillbecompatibleunderIEEE1394AV/CandHAVisoftwarestandardswithproductsproducedbyanyother
manufacturer.Thelimitedwarrantycontainedinthissectionshallcontinueforaperiodofone(1)yearfromthedateof
theoriginalpurchaseatretail.If,afterpromptnoticewithinthewarrantyperiod,MDEAdeterminesthattheEmbedded
Softwarehasfailedtoperforminaccordancewithsuchfunctionaldescriptioninallmaterialrespectsandifsuchfailure
isnotduetoaccident,misuse,modificationormisapplicationoftheEmbeddedSoftware,thenMDEAshallmodifyor
replacethenonconformingEmbeddedSoftwareatnochargetoyou,whichatMDEA’ssolediscretionmaybefulfilled
bymeansofmodificationorreplacementsoftwarecontainedonareplacementmemorycardforCustomerinstallation.
TheforegoingshallbeMDEA’ssoleobligationtoyouunderthislimitedwarranty.Allrightsunderthislimitedwarranty
ontheEmbeddedSoftwarealsosubjecttoyouracceptanceofandcompliancewiththetermsoftheSoftwareLicense
Agreementapplicabletothistelevision,andthislimitedwarrantyontheEmbeddedSoftwareshallbenullandvoidifthe
EmbeddedSoftwareismodifiedorchangedinanymannerexceptasspecificallyauthorizedbyMDEA.
c. Labor.Forthirty(30)daysaftertheoriginalpurchaseatretail,wewillrepairorreplace,atouroption,thelenticular
screenifitprovesdefective.Forcertainitemsthataredesignedtobereplacedbytheconsumer,including(butnot
limitedto)someEmbeddedSoftware,theconsumerissolelyresponsibleforanyreplacementlabor.Forallotherparts,
wewillprovidethelaborforawarrantyrepairbyanauthorizedMITSUBISHIservicecenterwithoutchargeforone(1)
yearfromtheoriginaldateofpurchaseatretail.
d. Notice.Toobtainwarrantyservice,youmustnotifyanauthorizedMITSUBISHIservicecenterofanydefectwithin
theapplicablewarrantytimeperiod.
e.ThisDLPProjectionTelevisionusesasingleDLPchiptocreatethescreenimage.Thistechnologycreatestheimage
usingsmalldots,orpictureelements(pixels).YourDLPProjectionTVismanufacturedtoahighlevelofperformance
andquality,infact,99.99%perfectinthenumberofproperlyfunctioningpixels.Asinotherdisplaytechnology,some-
timesapixeliscontinuouslyactive,inactiveortheincorrectcolor.Ourstandardisclear;MDEAwarrantsonlythatthe
percentageofproperlyfunctioningpixelswillbenotlessthan99.99%ofallpixels.
BEFORE REQUESTING SERVICE, please review the instruction booklet to insure proper installation and correct
customer control adjustment. If the problem persists please arrange for warranty service.
1.TOOBTAINWARRANTYSERVICE:
a.ContactyournearestauthorizedMITSUBISHIservicecenter,whosenameandaddresscanbeobtainedfromyour
MITSUBISHIdealer,bywritingattheaddressprovidedbelow,callingMDEAatthe800-332-2119,orbyusingthe
supportfeatureofourwebsiteatwww.Mitsubishi-tv.com.
b.Warrantyservicewillbeprovidedinyourhomeor,ifrequired,atanauthorizedserviceshop,providedthatyour
televisionislocatedwithinthegeographicterritorycustomarilycoveredbyanauthorizedMITSUBISHIservicecenter.If
not,youmusteitherdeliveryourtelevisiontoanauthorizedservicelocationatyourownexpense,orpayforanytravel
and/ortransportationcoststheservicecentermaychargetoandfromyourhome.Actualservicelaborwillbeprovided
withoutcharge.
c.ProofofpurchasedatefromanauthorizedMITSUBISHIdealerisrequiredwhenrequestingwarrantyservice.Present
yoursalesreceiptorotherdocumentwhichestablishesproofanddateofpurchase.THERETURNOFTHEOWNER
REGISTRATIONCARDISNOTACONDITIONOFCOVERAGEUNDERTHISLIMITEDWARRANTY.However,please
returntheOwnerRegistrationCardsothatwecancontactyoushouldaquestionofsafetyarisewhichcouldaffectyou.
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