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Customer Support
Tektronix Grass Valley Products is committed to providing the most
responsive and professional product support available. We have a fully
staffed, highly trained support team ready to respond to anything from a
simple question to an emergency repair. Support is available via telephone
or email. For new and updated customer support documents, as well as
new product information, check the Tektronix web site and Grass Valley’s
web page.
Telephone Numbers
Web Addresses
Postal Addresses
North America
(800) 547-8949
Fax: (530) 478-3181
Elsewhere
Distributor or sales office from
which equipment was purchased.
Grass Valley Email Support
GVGSERVICE@tek.com
Grass Valley Web Page
http://www.tek.com/Grass_Valley
Tektronix Web Site
http://www.tek.com
Mail
Tektronix Grass Valley Products
P.O. Box 1114
Grass Valley, CA 95945
Shipping
Tektronix Grass Valley Products
400 Providence Mine Rd.,
Nevada City, CA 95959
Copyright © Tektronix, Inc. All rights reserved. Printed in U.S.A.
Tektronix products are covered by U.S. and foreign patents, issued and pending. Informa-
tion in this publication supersedes that in all previously published material. Specifications
and price change privileges reserved. TEKTRONIX, TEK, Grass Valley Group, Borderline,
E-MEM, TEN-X, Wavelink, and are registered trademarks, and Air Link, Auto Match,
Doubletake, E-Disk, Eagle V, Emphasys, EZ-Link, 409, Grass Valley, Horizon, Jogger, Ka-
denza, Kaleidoscope, K-Mask, Key-Layer, Key-Link, Krystal, MASTER System, Master 21,
MAX, Omni-Key, Performer, Programmed Motion, Silhouette, Softset, SqueezeBack,
Streamline, Super Edit, TEN-20, 20-TEN, Trace, TrailBlazer, VideoDesktop, Flex-Time, and
XEDL are trademarks of Tektronix, Inc. P.O. Box 1000 Wilsonville, OR 97070-1000 U.S.A.
The information in this manual is furnished for informational use only, is subject to change
without notice, and should not be construed as a commitment by Tektronix, Inc. Tektronix
assumes no responsibility or liability for any errors or inaccuracies that may appear in this
publication.
Tektronix, Inc., Video and Networking Division, P.O. Box 1114 Grass Valley, California
95945 U.S.A.
Related Publications:
Manual Set TP0759-nn
User’s Guide TP0815-nn
Operation Reference TP0732 -nn