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For how to collect diagnostic data on a Linux operating system, see the chap-
ter "Collecting diagnostic information" on page 89.
To activate the trace functionality of the ServerView Virtual-IO Manager user
interface, proceed as follows:
1. On the Virtual-IO Manager tab click the Preferences button.
2. In the Preferences dialog box, select the Trace tab. There select the
option Write trace messages to file and enter a file name in the File
name input field and change the Max. file size if necessary. The trace
will be written to this file. If the maximum file size is reached, the trace
file will be renamed and a new one will be used. The renamed trace files
will have a number appended, up to a maximum of ten possible back-up
trace files.
3. Reproduce the error.
4. Save the trace file(s) for later diagnosis.
5. Click the Preferences button again (see step 4) and deselect the option
Write trace messages to file. If you do not do this, the trace will con-
tinue to be written; even after the user interface is restarted.
15.4 Event logging
The ServerView Virtual-IO Manager writes event logs if an error occurs
(event type Error) or if the configuration is modified (event type
Information).
Where the events are logged depends on the system on which the Server-
View Virtual-IO Manager is installed:
l For Windows
Virtual-IO Manager events are recorded in the ServerView VIOM event
log of the Windows Event Viewer with source ServerView Virtual-IO
Manager, ServerView Virtual-IO Manager SOAP API, ServerView
Virtual-IO Backup Service, and ServerView Virtual-IO License Man-
ager.
ServerView Virtual-IO Manager 359
15.4 Event logging