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Troubleshooting
Solutions to warning indicator light up
Problem Solution
Power cannot be turned on. Check that the power cable has been plugged in correctly.
Check that the power switch on the rear panel is switched on.
Camera is not automatically detected. Follow the instructions in the camera’s user manual and check the DHCP
settings.
Unable to operate the system by pressing the
[REC] or [PLAY] button.
Check that operation lock is not engaged.
No images are recorded with recording control
mode.
Check the settings in the [Camera Record Setting].
Check that the scheduler is set to online.
Check that the camera is in recording control mode.
Unable to play back sound.
Check that audio for the camera device is set to [Enable] in the [Camera Record
Setting] window.
Unable to operate While holding the [FUNCTION] button of front panel, press the [OPERATE]
button for more than 7 seconds to forced power OFF.
CAUTION
• The recorded images that are not archived ( Page 55) before forced
power OFF may not play back properly.
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Error message Possible cause and solution
WARNING: HDD 0 (1) The HDD seems to be no longer serviceable.
Replacement is recommended.
Consult to your nearest JVC dealer.
HDD was removed Check that the external HDD is switched on.
Check that the connecting cable is properly connected.
If there is nothing abnormal about the two items above, consult to your
nearest JVC dealer.
OVERHEATED! Check the temperature of the operating environment.
Check that the fan unit operates properly.
If the temperature of the operating environment is appropriate, consult to
your nearest JVC dealer.
ENCODER ERROR(format) Abnormality with the input signal.
Check the entered image signal.
ENCODER ERROR (xxx) Other abnormality.
Consult to your nearest JVC dealer.
FAN STOP Fan abnormality. Check that the fan is rotating.
CAUTION
Because it will cause the breakdown, please discontinue operating when
the fan does not rotate.
Consult to your nearest JVC dealer.