213
In This Chapter
SymptomsandProbableCauses .................................................................213
Powering‐OnSe
quenceofMulti‐TierConfiguration ...............................214
ParagonIIFA
QsOnline................................................................................215
Symptoms and Probable Causes
Symptom: Probable cause:
NoPower.
• LoosePowerCord.
• Powerswitchisoff.
• ParagonIIswitchoruserstationsurgeprotectioninvoked
duringapowerrecyclingprocess.Powerofftheunit,waitfor20
seconds,andthenpowertheuniton.
Allcomputershaveno
videodisplay.
• LooseCat5UTPcable.
• Loosemonitorconnection.
• TheuserstationisconnectedandfunctioningproperlyifNum
LockkeylightskeyboardʹsNumLockLED.
Monitorvideodisplay
forsomeconnected
computersisdistorted.
Monitortypedoesnotmatchvideooutputdesignationfromthe
server.
Keyboard
non‐functional,even
thoughthereisno
keyboarderrorat
powerup.Cannot
inputtoanycomputer.
• Loosekeyboardconnectiontotheuserstation.
• LooseCat5UTPcable.
• Keyboardbroken.Hot‐swapwithanewkeyboard.
Repeated“Keyboard
ERROR”atcomputer
power‐up.
• LoosecablefromtheservertotheCIM.
• LooseCat5eUTPcable.
• ParagonIIcomponentsmaybeoutoforder.Verifythatthe
serverrecognizesakeyboardthatisdirectlyconnected.Contact
RaritanTechnicalsupportforassistance.Seethelastpa
gefor
globalcontactinformation.
Appendix I
Troubleshooting