Chapter 7 Help & Assistance
Chapter 7 Help & Assistance
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Sound okay, picture poor
• Check terrestrial antenna connections and satellite dish pointing. Make sure there aren’t any sources
interfering with reception such as foliage blocking the dish, something placed in front of the dish, or snow
on the dish. Try placing the terrestrial antenna above the roof-line. Also, purchasing a bigger terrestrial
antenna might improve the picture when you’re viewing off-air broadcasts.
• Try adjusting the picture quality in the menu system, especially sharpness, to improve weak signals. Go to
page 106 for more information.
• Viewing a VCR while the TV Signal Type setting is Air results in poor picture performance. To change the
setting, go to the main menu, select System Options, then select Signal Type, and select Cable.
TV turns off while playing
• Is the light on the front of the TV blinking? If there’s no picture, but you can hear audio and the power light
on the front of TV blinks and then flashes, the lamp unit inside of your TV needs to be replaced. Go to page
144 for instructions.
• Electronic protection circuit may have been activated because of a power surge. Wait for at least a minute
and then turn on the TV again. If this happens frequently, the voltage in your house may be abnormally
high or low.
Power light on the front of the TV is blinking or flashing
The power light serves as an indicator. There are two scenarios for why the power light would blink:
Light blinks slowly: you’ve tried to turn on the TV when the lamp unit is cooling. Wait approximately 30
seconds and turn on the TV again.
Light blinks slowly for several seconds, pauses for about a minute, blinks again, and pauses for about a
minute: the TV is trying to connect with the lamp unit. One of two things will happen:
• The power light will start flashing for approximately 1 minute — this means the lamp unit needs to be
replaced (go to page 142 for details).
• The TV will turn on (the TV has successfully connected with the lamp unit).