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Polycom® RMX 1800 Administrator’s Guide
19-42 Polycom, Inc.
• Date and Time of last message
•File size
• Special information about the data, such as Startup
File name structure:
Log_SNxxxxxxxxxx_FMDddmmyyy_FMThhmm_LMDddmmyyyy_LMThhmm_SZxxxxxxxxxx_SUY.log
File name format:
• SN = Sequence Number
• FM = First Message, date and time
• LM = Last Message, date and time
•SZ = Size
• SU = Startup (Y/N) during the log file duration
Example:
Log_SN0000000002_FMD06032007_FMT083933_LMD06032007_LMT084356_SZ184951_SUY.log.
Retrieving the Logger Files:
1 Select the log files to retrieve. Multiple selections of files are enabled using standard
Windows conventions.
2 In the Logger Diagnostic Files dialog box, click the Browse button.
3 In the Browse for Folder window, select the directory location to save the Logger files and
click OK.
You will return to the Logger Diagnostic Files dialog box.
4 Click the Retrieve Files button.
The log files (in *.txt format) are saved to the defined directory and a confirmation
caption box is displayed indicating a successful retrieval of the log files.
Viewing the Logger Files:
To analyze the log files generated by the system, open the retrieved *.txt files in any text
editor application, i.e. Notepad, Textpad or MS Word.
1 Using Windows Explorer, browse to the directory containing the retrieved log files.
2 Use any text editor application to open the log file(s).
Information Collector
Standard Security Mode
The Information Collector comprehensively attains all information from all the MCU
internal entities for data analysis. That data, stored in a central repository, is logged from the
following system components:
• System Log Files • Full faults
•CDR •Apache logs