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Chapter 19-Collaboration Server Administration and Utilities
Polycom, Inc. 19-55
This procedure allows an administrator to update the MCU instance without requiring the
administrator to reregister the product.
To update the MCU instance:
1 On the Collaboration Server menu, click Administration > Software Management >
Backup Configuration.
The Backup Configuration dialog box opens.
2 Click the Browse button.
The Browse To File dialog box opens.
3 Select the Backup Directory Path and then click Backup.
After a few minutes, the MCU turns on.
4 Start the Collaboration Server Web Client application on the workstation.
a In the browser’s address line, enter the IP address of the Control Unit in the format:
http://<Control Unit IP Address>.
b Click Enter.
Updating the MCU instance requires the previously used activation key. If you no longer have the
activation key, contact support before starting this procedure.
When the Collaboration Server backs up the current configuration, if any changes occur
immediately or during the request, then additional changes are not registered.