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169Troubleshooting
Appendix
No connection. Answering the call is not permitted
by the remote terminal as it is
operating for setups, etc.
Ask the remote party to permit
answering a call.
The remote terminal is not set to
auto answer mode.
Ask the remote party to set the
terminal to auto answer mode, or to
answer a call manually.
The ISDN telephone numbers are
not set up in the remote terminal
(when using bonding).
Ask the remote party to set up “Area
Code” and “Local Number” in the
ISDN Setup menu correctly (page
46).
The eighth digit and up of the ISDN
telephone numbers are not the same
when connecting using bonding
(when the remote party uses the
videoconference system of an older
model such as the PCS-1600).
Connect without using bonding, or
use the ISDN telephone numbers that
are the same in the eighth digit and
up.
There is some problem with the
remote terminal.
Try to dial the number of another
terminal.
A message appears on the screen. See “On Screen Messages” (page
161).
Still pictures or the
Phone Book cannot
be saved to the
“Memory Stick.”
The write-protect tab on the
“Memory Stick” is set to LOCK.
Release the lock (page 91).
The “Memory Stick” has already
been recorded to full capacity.
Use another “Memory Stick.”
Symptom Cause Solution