Filter
Top Products
188
Troubleshooting
Wireless network problems
Too many devices are connected. You cannot connect more than 32
sharing devices at one time.
The media server is not turned On.
The “server” is not a media server device.
Check the firewall and streaming settings on the media server.
Wireless network problems
Check that the router/AP (Access point) power is On.
After starting wireless network setup, confirm that the network is
configured properly by performing the network connection test, see
“Network Connection Test” on page 139.
Check the router/AP’s connection status.
If the router/AP does not support PBC or WPS, Easy Setup (PBC)
will not work even if the push-button is pressed, see “Wireless
Setup” on page 131.
If the available router/AP list is not displayed in Easy Setup (PBC)
or Assisted Setup, the power of the router/AP may be Off. Check
that it is On, and then try restarting the scan for available
routers/APs, see “Easy Setup using PBC (Push button
configuration)” on page 131.
Refer to the router/AP’s instruction manual.
MediaShare (Media Player) problems
Ensure that the devices (Display and Server) are connected
correctly.
Incorrect functionality may occur when using a USB HUB
connection.
Photo files that were processed and edited using the computer’s
application software may not be viewable.
When viewing content that supports two or more formats the
display may select one format automatically.
Copyright protected content stored on the media server may not be
playable on the display.
Content playback stability may be affected by heavy network
traffic.
Content originally recorded on a computer may not play correctly.
Set the media sharing of the media server to the correct settings,
according to the media server instruction manual.