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CHAPTER
8
Troubleshooting
Contacting Customer Care 118
Questions About Setup and Getting Started 119
Questions About Live TV 120
Questions About Satellite or Antenna Signal 122
Questions About Pick Programs to Record 126
Questions About Parental Controls 132
Questions About the DIRECTV
®
HD DVR’s Phone Calls 133
Questions About Audio and Video 136
Questions About Pay Per View 141
Questions About the Remote Control 143
Questions About the DIRECTV
®
DVR with TiVo
®
Service 144