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Questions About the DIRECTV
®
HD DVR’s Phone Calls
What if I need to make a call while the HD DVR is using the phone?
• When you pick up the phone, the HD DVR will interrupt the download process and
free the phone line for your call. Hang up, wait at least 45 seconds, then pick up the
line again to make a call. The HD DVR will attempt its call again later.
What if my phone line is not operating when the HD DVR tries to make a service call?
• The HD DVR will continue to attempt to call several times a day until it is successful.
You can check the status of recent phone calls by going to Messages & Setup, then
Settings, and looking at the Phone screen.